Have you read the Frequently Asked Questions?
We've been helping people for almost two years now. We've got a pretty good idea what most questions are, and we've designed a series of Frequently Asked Questions to get you the answers you need fast. If your question could have been resolved by reading the FAQ then you're going to find that contacting us anyway is only going to get you the same pre-written answer.
If your question can't be answered by the FAQ please be assured we will try and get back to you as fast as possible. Sometimes on busy days there can be over 300 emails to respond to so please be patient.